Are all the products on your site new?

Yes.  Every product we ship is new and comes backed with a full warranty that protects you against any manufacturer defect.

How long will it take for me to receive my item(s)?

That depends a little on where you are located and how close that is to a distribution center.  We have distribution centers scattered across the United States.  The average order arrives at its destination within 1-2 days without any additional shipping charges.

What is your refund policy?

Please see our store policies for complete refund information.

What warranties do you offer?

All warranties are serviced by US. We then must follow the manufacturer's warranty guidelines for the product. Fast Radiator - The Radiator Store will be your direct contact. You will not need to search out a manufacturer. We will do everything for you. We Stock our Items and have great cooperation with all of our manufacturer's. We will go the extra mile for you!

Why are your prices so low?

We strive to bring you the best prices we can by reducing our operational costs.  By using the internet as our storefront, we save on many costs that our competitors spend millions of dollars a year to maintain.  Also, you act as your own sales representative by reading the descriptions on our site, so you don’t pay the large commissions our competitors must give their salespeople.  As a family owned business, we are committed to keeping our prices below those of our competitors so that your family can enjoy the best products for less.

How can I contact someone if I have a question?

You may reach us toll free at 800-992-3278 or you may email us at admin@fastradiator.com.

How do I know my personal information is secure?

Our commitment to your security is a top priority at Fast Radiator - The Radiator Store.  We employ the industry standard SSL encryption that all major internet storefronts use (such as Amazon.com). 

We hear a lot about the few mishaps in the system, but you don’t often hear about the millions of transaction that take place flawlessly every day over the internet.  To date, we have had no reports of any security problems with any of our customers.